EFFECTIVE DATE: JANUARY 1, 2025
Welcome to AYAHS KAFTAN. By accessing and using our website (www.ayahskaftan.com), you agree to the following Terms & Conditions. Please read them carefully before placing an order.
AYAHS KAFTAN is a registered business located in Doha, Qatar. You can contact us at info@ayahskaftan.com.
We sell traditional and contemporary Moroccan clothing, including handmade kaftans and jalabiyat. Items that are in stock are processed and shipped within 3 to 5 working days. All product images and descriptions are provided to the best of our ability, but minor variations may occur due to the handcrafted nature of the items.
Once an order has been placed, it cannot be cancelled. We begin processing immediately to ensure timely delivery, so please make sure all details are correct before confirming your order.
Shipping costs are calculated at checkout. We are not responsible for delays caused by shipping carriers. Customers are responsible for both standard shipping and return shipping costs.
We accept return on the same day of delivery. Items must be returned unused, in their original packaging, and free from stains, perfumes, or signs of wear. If a return is approved, the refund will be issued to the original payment method. Customers are responsible for the cost of return shipping. To request a return, please contact us at info@ayahskaftan.com.
We accept all major payment methods. All prices are listed in Euros (€) and include VAT where applicable. Payments are processed securely through our website.
We only collect the personal data necessary to process your order. Data is only used for marketing purposes if you give explicit consent. We may share information with trusted third-party services, such as Shopify apps, to support our business operations. We comply with applicable data protection regulations. For full details, please refer to our Privacy Policy.
AYAHS KAFTAN is not responsible for delays caused by third-party carriers such as FedEx or DHL. We are also not liable for minor differences in color or detail due to the handmade nature of the products or differences in screen displays.
We reserve the right to update or modify these Terms & Conditions at any time. The most current version will always be available on our website.
Email: info@ayahskaftan.com
Website: www.ayahskaftan.com
Location: Doha, Qatar
Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM (GST)